Cables Wake Park Terms & Conditions
Full payment for Sheltered area bookings must be paid in full at time of booking. Sheltered area bookings are priced depending on the Area you book for the day.
If payment is not received by Cables Wake Park reserves the right to cancel the booking and allocate the facility or area to another guest.
When using BBQ’s the cost is $1- $2 per 20 mins. The BBQ closest to your booked area is NOT reserved for your group, we allow other guests in the park to use.
Once the deposit is received the booking is deemed confirmed and the guest agrees to be bound by the Booking Confirmation and the Terms and Conditions.
Payment can be made via Credit Card, Direct Deposit or cheque. PLEASE NOTE if you are paying via Direct Deposit or Cheque, payment must be received (7) working days prior to your event date.
Cheque Payments addressed to:
Cables Wake Park Penrith
Locked Bag 8322
Penrith NSW 2750
Cables Wake Park Penrith
National Australia Bank Southport
BSB: 084 917
ACC: 159 852 336
Prices quoted in AUD Dollars are inclusive of GST and negotiated at time of confirmation. Prices are subject to change without prior notice.
Payments are non-refundable, except as specified in the “Cancellation” section below.
The minimum number of guests attending must be confirmed within seven (7) working days prior to the date of the event.
Any specific details or special requests must be finalised at this time.
Final charges will be based on these final numbers.
The full remaining balance must be paid within seven (7) working days prior to the date of the event.
Additional charges such as, but not limited to, extra guests above the minimum number or incidentals incurred on the day of the event must be settled prior to the event.
Any Bookings made directly on the day that wish to receive a Refund will be issued a Gift Voucher to the Value of the un-used pass at manager’s discretion.
The following terms apply with respect to cancelling or postponing the event.
Over 15 working days written notice the deposit will be refunded in full.
6 to 14 working days written notice, the cancellation fee to be charged will be 50% of the final (estimated) value of the event.
Within five (5) working days written notice, the cancellation fee to be charged will be 100% of the final value of the event.
Should in the event of extreme weather where any of the Park facilities are closed for safety reasons, your booking will be postponed to an alternative date.
All products sold online can be returned within 21 days of you receiving it and we'll exchange it for a different size and/or colour, if available.
We'll send you your exchange for a cost of $35, you just need to get the product back to us in the exact same condition you received it (unopened, not worn/ridden, not damaged) at your own cost. Returns can also be converted to store credit.
We do not offer refunds for returned items. Store credit or exchanges only.
To lodge a return, please email; Proshop@cablewakepark.com.au
Conditions of entry
As outside food is permitted, we request no commercial food, alcohol or glass is brought into the park. Negotiated food and beverage packages are available on request for group bookings.
No Pets, Skateboards, Rollerblades or Bikes are to be brought into the park at any time.
Safety, Loss, or Damage
Cables Wake Park is absolved from all liability arising risks include, but are not limited to, loss or damage to personal property, injury due to slipping, falling, collision, use of equipment injury or damage caused by group guests or other patrons.
Serious accidents can happen which may result in death or injury.
Park Management reserves the right to exclude or eject any persons from the Wake Park at any time.
Park Management reserves the right to stop any activities which in the opinion of Management is a nuisance, illegal, improper, indecent or unsafe.
MINOR SUPERVISION AND AGE RESTRICTIONS
Park management will take all reasonable duty of care but will not accept the responsibility for the supervision and well being of a minor.
Guests must be 10 years or older for Cables Wakeboarding, Kneeboarding & Skiing.
Guests must be 6 years or older for Aqua Fun activities, Kids Club or Private Lessons
The Guest acknowledges that they have read and fully understands the terms and conditions set out above and participates freely and accepts the risks involved.